© 2009, 6" x 9" softcover, 164 pages
Product Code B421
By Lynn Sandra Kahn, PhD
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Deliver Measurable Results Across Traditional Agency Boundaries!
Problems cross boundaries and so must
solutions. Multi-agency, cross-boundary coordination and partnerships
are needed to solve today’s problems. These networks coordinate,
communicate, and leverage resources and best practices to deliver
measurable results across traditional agency boundaries.
Performance Networks: Transforming Governance for the 21st Century
provides roadmaps and guidelines for executives, managers, and team
leaders who are accountable for results in the new world of interagency
networks that aim to deliver measurable results across traditional
boundaries. The author presents ten “views” of performance networks,
adapted from current, successful, multi-agency partnerships; these views
provide specific guidance on transformational strategic planning to
deliver better results.
Working across government agencies and
boundaries is difficult at any level of government, but it may be the
only solution for today’s problems.
Performance Networks: Transforming Governance for the 21st Century offers the public manager a valuable new governance tool. This resource provides a practical approach to:
- Understanding the history and workings of government-based networks
- Establishing multi-agency, cross boundary partnerships and making them work
- Improving citizen engagement
Table of Contents
Part I — Ten Views of Government
Performance Networks: Leadership • Geography • Communication • Learning •
Activities • Structure • Management • Services • Customers •
Performance Measures • Part II —Transformational Strategic Planning
About the Author
Lynn Sandra Kahn, Ph.D., is a
psychologist at the Federal Aviation Administration (FAA), where she
provides organizational, executive, and management consultation in the
Air Traffic Organization. Dr. Kahn served as the FAA representative to
the National Partnership for Reinventing Government, where she led the
team that launched the multi-level Skills Network, facilitated
sub-Cabinet leadership meetings on workforce development, and
co-produced satellite broadcasts and multi-city town hall meetings. She
holds a Ph.D. in clinical psychology from American University in
"...the only practical guide written,
thus far, by a change agent who has long-term, insider experience with
federal government strengths and limitations" ....
The Public Manager